This is a follow up to my recent post about Delta Airline’s Customer Hating Policies. I went back to Delta.com today–I leave for my trip in a day or two and decided I’d make a last-ditch effort to use my apparently worthless 140,000+ Delta Skymiles. Much to my surprise, it looks like the website no longer offers the “helpful” online chat feature with Customer Service that they once offered.
Of course, this now means that I’ll have to call. But the details of a call are more difficult to post on my blog (very conveeeeeenient…). Maybe I’ll figure something out. WordPress seems to have a feature that allows me to embed audio…
